Frequently Asked Questions
Everything you need to know about styling your home with PayPal.
What are your standard shipping times for furniture?
Most in-stock furniture items are delivered within 7-14 business days. Custom or made-to-order pieces may take 4-6 weeks depending on the manufacturer.
Do you offer White Glove Delivery services?
Yes, we offer premium White Glove Delivery which includes bringing the item into your room of choice, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We accept returns on most home decor items within 30 days of delivery, provided they are in original condition. Please note that large furniture items may incur a restocking fee.
Are the wood materials sustainably sourced?
We are committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources to minimize environmental impact.
How can I track my home shipment?
Once your order ships, you will receive an email with a tracking link. For large freight items, the carrier will contact you directly to schedule a delivery window.
Do you provide fabric swatches before I purchase a sofa?
Absolutely. You can request up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home's aesthetic.