Returns & Exchanges
At PayPal Home, we want you to love your space, which is why we offer a 30-day return window for all furniture and decor items in their original condition. We provide a seamless refund process to ensure your interior design journey is completely worry-free.
Initiate Your Request
Log into your PayPal account and select the specific home item from your recent purchase history to start the return process.
Print Your Label
Download and print the prepaid shipping label provided in your confirmation email to ensure tracked delivery back to our warehouse.
Package Your Items
Carefully pack your home goods in their original packaging, ensuring fragile items like ceramics or glassware are properly cushioned for transit.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed directly back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing